Store Manager Trainee

5 days ago


Cincinnati, Ohio, United States Insomnia Cookies Full time
Store Manager in Training Opportunity

Insomnia Cookies is seeking a highly motivated and experienced Store Manager in Training to join our team. As a Store Manager in Training, you will be responsible for supervising and training team members, leading new staff onboarding, and supporting the Store Ops Manager with ordering, inventory control, and scheduling.

Key Responsibilities:
  • Manage and train a team of 2-5 team members engaged in cookie sales and customer deliveries.
  • Lead new hourly staff onboarding and initial training.
  • Conduct initial interviews for potential new hires in the manager's absence.
  • Support Store Ops Manager with ordering, inventory control, and scheduling.
  • Hold staff accountable to Insomnia Cookies' standards.
  • Upsell and provide excellent customer service.
Requirements:
  • At least 1 year of experience in a supervisory role within a restaurant or retail store.
  • Prior experience conducting in-person interviews of hourly support staff.
  • Prior Point of Sale (POS) systems experience.
  • Ability to utilize MS Office, Word, and our Applicant Tracking System.
  • Ability to work a 4-5 day work week and 1-2 mid-to-late shifts throughout the latter part of the week.
  • Must be 18 years of age or older and have legal eligibility for employment in the United States.
About Us:

Insomnia Cookies was founded in a college dorm room by then-student, Seth Berkowitz. With an expanding footprint of over 290 stores globally, an experiential, "sweet-easy" concept as the brand's flagship in Philadelphia, Pa. (where Insomnia Cookies is headquartered), and a rapidly-growing nationwide shipping and gifting portfolio... Insomnia Cookies is revolutionizing the cookie game by truly "Imagining What's Possible".



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