Senior Operations Manager

4 days ago


Cincinnati, Ohio, United States Crumbl Cookies Full time

Role Summary

Crumbl Cookies is seeking a highly skilled and experienced Senior Operations Manager to oversee daily operations and customer service in our fast-paced cookie shop environment.

Key Responsibilities

  • Manage the kitchen efficiently to maintain an ongoing supply of fresh cookies
  • Oversee quality control to ensure exceptional customer experience
  • Resolve conflicts or complaints from customers and employees
  • Conduct inventory on ingredients and supplies
  • Help manage the schedule and ensure seamless day-to-day operations

About Crumbl Cookies

Crumbl Cookies is a modern, fast-paced cookie shop with a unique open-kitchen experience. We offer a wide range of specialty flavors and a fun, dynamic work environment.

What We Offer

  • Training and support for success in the role
  • Flexible scheduling to accommodate your needs
  • A dynamic and supportive team environment

Requirements

We are seeking a highly motivated and experienced professional with a passion for delivering exceptional customer service and managing daily operations in a fast-paced environment.



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