Optical Team Supervisor
3 days ago
About EssilorLuxottica
Luxottica, as part of EssilorLuxottica, is an eyewear industry leader with a higher standard of quality that has made us a leader in vision care for over 35 years. We are passionate about bringing people better sight, and it takes thousands of people from all backgrounds to do this.
About the Role
The Optical Team Supervisor creates exceptional value in the lives of customers and patients by delivering exceptional customer service, ensuring customers and patients are always delighted. This role assists in the achievement of store success by managing key optical and lab processes and systems to exceptional results.
Key Responsibilities
- Experience with managing teams and achieving store success through the delivery of exceptional customer service.
- Proactive and solution-driven, with a focus on accurate execution and product knowledge.
- Assists customers with selections, provides recommendations, and assists sales associates in creating a unique and personalized shopping experience.
- Serves as a responsible alternate store key holder, ensuring the security and integrity of the store.
- In a lab setting, custom fits glasses and precisely places prescription lenses, ensuring finished eyewear meets optical standards and customer requirements.
- Creates a safe working environment for all, demonstrating safe work practices and responsible operation of lab tools and systems.
Qualifications
- H.S. diploma/GED
- Strong optical and retail experience, with a focus on customer service and sales techniques.
- Knowledge of current optical theory and merchandise, with a focus on staying up-to-date with industry trends.
- Strong communication and interpersonal skills, with the ability to work effectively with customers and team members.
- Leadership and training experience, with the ability to develop and execute training programs.
Preferred Qualifications
- State licensure (if applicable) and/or ABO Certification in non-licensed states.
- LensCrafters Final Eyewear Inspector Certification.
- LensCrafters Quality, Fitting, and Adjusting Program.
- Optical machinery and instruments experience.
Estimated Salary
$60,000 - $80,000 per year, depending on experience and location.
About EssilorLuxottica
Luxottica, as part of EssilorLuxottica, is an eyewear industry leader with a higher standard of quality that has made us a leader in vision care for over 35 years. We are passionate about bringing people better sight, and it takes thousands of people from all backgrounds to do this.
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