Healthcare Navigator

2 weeks ago


Sunnyvale, California, United States Premise Health Full time
Purpose of the Position

We are seeking a skilled Field Care Manager RN to join our team in Sunnyvale, CA. This role will leverage powerful data insights to proactively identify and engage members who need support the most.

The successful candidate will design individualized care plans, offer self-management education, and coordinate resources to assist members in achieving improved health.

Essential Job Functions
  • Develop personalized treatment plans using provider care plans and member preferences.
  • Support a proactive, multidisciplinary team approach directed toward prevention, education, and health promotion.
  • Establish supportive relationships with members.
  • Assess members' educational, clinical, and social needs, prioritizing care based on elicited information from the member, Epic, and data analysis.
  • Act as a resource for members.
  • Document touchpoints and progress into the electronic medical record.
  • Collaborate with the full scope of clinical team members to arrange for further medical treatment when needed.
  • Provide support and tools needed to help members take control of their health.
  • Deliver exceptional member experiences and engage members in their healthcare journeys.
  • Improve health outcomes and better manage any chronic condition.
  • Lower healthcare costs while improving outcomes.
  • Consult with other members of the healthcare team to solve problems and seek advice.
  • Work closely with clients' vendors as appropriate to support members' needs.
  • Identify emergency situations and provide care within the legal scope of practice.
  • Maintain member privacy and confidential member information.
  • Participate in outreach/follow-up phone calls and follow-up member visits.
  • Provide condition-specific self-care education to client employees enrolled in various condition management programs.
  • Serve as a member advocate.
  • Act as a facilitator of Care Team meetings.
BASIC QUALIFICATIONS
  • Currently licensed Registered Nurse in the state of practice.
  • Current certification AHA or ARC Basic Life Support for healthcare providers.
  • Current Wellness Coach Certification from Wellcoaches or equivalent International Coach (must be obtained within 24 months of hire).
  • Federation-accredited program certification (must be obtained within 24 months of hire).
  • Bachelor's degree (BSN) from a four-year college or university (preferred).
Knowledge and Skills
  • Knowledge of internet software, spreadsheet software, and Word Processing software.
  • Knowledge and experience with Electronic Medical Records (preferred).

Premise Health is an equal opportunity employer; we value inclusion, and we do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Please note that this is a general guideline, and your experience, qualifications, geographic location, and other factors will be taken into consideration.



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