Ithaka Hospitality Partners Operations Coordinator
4 weeks ago
We are seeking a highly organized and detail-oriented Operations Coordinator to join our team at Ithaka Hospitality Partners. This is a critical role that will assist our senior leadership with all divisions' critical paths for our hotel opening, coordinate weekly pre-opening countdown/critical path meetings, and lead departmental efforts as it relates to their specific needs.
Key Responsibilities- Coordinate License & Permits prior to opening
- Update Pre-Opening Budget details (weekly)
- Coordinate all IT needs working with IHP and 3rd party vendor
- Accounting: Coordinate License & Permits prior to opening, Update Pre-Opening Budget details (weekly), Coordinate all IT needs working with IHP and 3rd party vendor
- Culinary: Implementation of ADACO systems/ordering/inventory, etc., Responsible for coordinating equipment, OS&E arrival, scheduling
- Food & Beverage: Ensure Critical Path is timeline is being met on a monthly, weekly and daily basis, Assist with OS&E ordering, arrival and coordinating delivery to each outlet, Be a part of weekly countdown meetings to ensure all departments Critical Paths and plans are accurate and updated accordingly, Assist with the buildout of FB ADACO items from FFE, OSE and Beverage Items, Assist in the scheduling and plotting of staging and training to ensure coordination between all departments.
- Executive Office: Coordinate all owner's representative meetings with different members of the partners group within Ithaka Hospitality Partners, Ensure all critical paths are up to date and accurate, Be the connector between divisions to ensure timeliness and accuracy of all documents, Liaison with recruiter and department leaders on the status of open positions and assist in the recruiting and selection process where needed
- Rooms: Update, review, and maintain the Rooms OS&E Budget File, Review OS&E shipping lead times and logistics, Revise all training manuals by position for the local team, Record minutes for all meetings related to the opening, Organize training schedules/calendars based on critical path timing, Review all rooms job descriptions and modify based on site budget for the local team, Take action on all related critical path action items
- Sales: Global hotel research
- Talent, Learning & Culture: Assist with HR projects as needed
Physical Requirements and Working Conditions:
- Team members must have a flexible work schedule and ability to work nights, weekends and holidays
- See and adjust focus to include close, distance, depth, and peripheral vision
- Stand, walk run, sit, balance, stoop, kneel, climb, crouch, and/or crawl
- Handle objects, tools, and controls; reach with arms and hands
- Lift, pull, push and carry linen, products, equipment and other items weighing up to fifty (50) pounds
Qualifications:
- Previous hospitality industry experience required
- Must possess excellent communication skills
- Must be able to demonstrate all aspects of hospitality, professionalism, prompt and courteous service as well as keeping a positive demeanor in stressful situations
- Must be a self-starter, detail-oriented and be able to multi-task
- Ability to be efficient and productive in a fast-paced environment and stay ahead of deadlines
- Must have enthusiasm and possess excellent customer service skills
- Enjoy working with people and possess a friendly and outgoing personality
- Excellent communication, listening and computer skills
- Ability to respond to common inquiries or concerns and work under pressure
Education:
Bachelor's degree in Hospitality Management preferred, or presently in pursuit of a Hospitality Management Degree
An Equal Opportunity Employer
We do not discriminate based on race, color, religion, national origin, sex, age, disability, genetic information, or any other status protected by law or regulation. It is our intention that all qualified applicants are given equal opportunity and that selection decisions be based on job-related factors
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