Program Coordinator
4 weeks ago
FMC Ice Sports is seeking a highly motivated and organized Program Coordinator - Learn to Skate to oversee multiple program hours, both on and off site. The successful candidate will be responsible for customer service and assigned administrative functions.
Key Responsibilities:
- Manage, organize, and support on-site staff during programs
- Deliver customer service, experience management, and support both onsite and offsite
- Handle registration and POS transactions
- Set up and maintenance of customer touchpoints, including lobby and area setup during programs, registration portals, website pages, promotional materials, social media, etc.
- Cultivate the FMC Skating Community within the rinks assigned
- Assist with events such as Session Special Events, Exhibitions, Spring Show, partner events, community events, public skate events, etc.
- Facilitate payroll and other staff management functions as needed
- Ensure program supplies and materials are maintained
Requirements:
- Ability to communicate effectively both verbally and in writing, with a variety of individuals
- Strong organizational skills with the ability to prioritize multiple tasks and manage time effectively while meeting deadlines
- Intermediate proficiency in Microsoft Office; ability to process data and compile reports
- Current ISI (Ice Sports Industry) Professional Membership
- Completion of FMC Training Modules
FMC Ice Sports is an Equal Opportunity Employer.
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