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Desktop Support Specialist
4 weeks ago
We are seeking a skilled Desktop Support Technician to join our team at Motion Recruitment Partners LLC. As a key member of our technical support team, you will be responsible for providing top-notch technical support to our clients.
Key Responsibilities:
Repair, test, image, and clean PC's, laptops, monitors, printers, and other related hardware.
Maintain, analyze, and troubleshoot software and computer peripherals. Ability to setup, configure, and add all hardware.
Experience with asset management. Install, move, add, and change. Large IMAC events expected for client printer migration and PC refreshes.
Assure that all tickets requiring follow-up work and/or calls receive appropriate attention.
Comfortable with face-to-face interactions as will be required to provide technical support to end-users in-person at the customer's site.
Back up and burn end-user data.
Assist in developing and documenting improvements to current processes. Assist other coworkers in resolution of end-users' technical issues across the program.
Assist Site Leader in the execution of established processes and escalations.
Ability to handle multiple projects.
Benefits:
Medical Insurance - Four medical plans to choose from for you and your family
Dental & Orthodontia Benefits
Vision Benefits
Health Savings Account (HSA)
Health and Dependent Care Flexible Spending Accounts
Voluntary Life Insurance, Long-Term & Short-Term Disability Insurance
Hospital Indemnity Insurance
401(k) including match with pre and post-tax options
Paid Sick Time Leave
Legal and Identity Protection Plans
Pre-tax Commuter Benefit
529 College Saver Plan
About Us:
Motion Recruitment Partners LLC is an Equal Opportunity Employer, including Veterans/Disability/Women. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Employment is subject to the successful completion of a pre-employment screening. Accommodation will be provided in all parts of the hiring process as required under MRP's Employment Accommodation policy. Applicants need to make their needs known in advance.
