Financial Aid Coordinator

3 weeks ago


Providence, Rhode Island, United States Onward We Learn Full time
Job Summary

We are seeking a highly skilled and detail-oriented Financial Aid Specialist to join our team at Onward We Learn. The successful candidate will play a crucial role in assisting students and their families in navigating the financial aid process, including the completion of Federal Student Aid (FSA) IDs, Free Application for Federal Student Aid (FAFSA), and CSS Profile forms.

Key Responsibilities
  • Financial Aid Process Support: Provide expert guidance and support to students and their families in completing the financial aid process, including the FAFSA and CSS Profile forms.
  • Communication and Reporting: Maintain regular communication with the Associate Director of College Admissions, update progress, and collaborate on solutions.
  • Record Keeping and Data Tracking: Keep detailed and organized records of all interactions with families, ensuring the confidentiality and security of sensitive information.
  • Training and Professional Development: Participate in mandatory training sessions related to the financial aid process, including updates on the new FAFSA process and changes in financial aid regulations.
Requirements
  • Bilingual Preferred: Spanish, Cape Verdean Creole, and French
  • Financial Aid Knowledge: Knowledge of the financial aid process and hands-on experience completing a CSS profile and FAFSA form.
  • Communication and Organizational Skills: Strong communication skills, with the ability to convey complex information clearly and concisely, and exceptional organizational skills, capable of working independently and managing multiple tasks simultaneously.
  • Attention to Detail: Attention to detail and commitment to maintaining accurate and confidential records.


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