Showroom Administrative Assistant

1 week ago


Edwards, Colorado, United States Creative Floors Edwards, CO Full time
Job Title: Showroom Administrative and Design Assistant

Creative Floors is seeking a detail-oriented and organized Administrative/Sales Assistant to support our dynamic team. This role is pivotal in ensuring our operations run smoothly and efficiently, involving sample management, client services, showroom organization, and sales support.

Key Responsibilities:
  • Sample Management and Ordering Supplies:
    • Order, track, and follow up on samples for clients and the showroom. Coordinate delivery or ship if necessary.
    • Ensure samples are presented beautifully and packaged appropriately.
    • Proactively order and manage showroom samples, handle discontinued items, and update inventories.
    • Manage orders for office and showroom supplies, ensuring timely reordering to maintain stock levels.
  • Client Interaction and Support:
    • Greet clients, offer refreshments, and ensure a welcoming environment.
    • Assist clients and team with sample returns and check-ins.
    • Schedule appointments in the showroom or on job sites.
    • Schedule photoshoots with photographers and clients.
    • Schedule showroom product knowledge appointments.
    • Build and nurture relationships with new and existing clients, providing excellent customer service.
  • Sales and Administrative Support:
    • Prepare bids and job proposals for the design consultants.
    • Follow up on bids sent to clients to close sales.
    • Follow up on billing: deposit and balance invoices, take payment over the phone.
    • Shade architectural plans and track client lists, ensuring timely outreach.
    • Participate in client meetings and showroom events.
    • Attend outside sales meetings with the Lead Design Consultant.
    • Answer phones, field calls, and return phone calls and emails promptly.
    • Clean up after client meetings and maintain the showroom.
    • Assist with planning and coordinating events, tracking attendance, and managing invitations.
  • General Administrative Tasks:
    • Open and sort mail, deposit checks, and handle confidential documents.
    • Manage phone calls, take messages, and ensure proper client communication.
    • Keep the showroom display walls and back area tidy and organized.
    • Coordinate the cleaning of the showroom.
    • Assist with organizing display boards and semi-annual showroom refreshes.
    • Perform errands such as dropping off samples to clients and picking up gifts.
Qualifications:
  • High school diploma or equivalent; Associate's degree preferred.
  • Colorado driver's license.
  • Proficient in Google Office Suite.
  • Excellent communication and interpersonal skills.
  • Ability to manage multiple tasks and prioritize effectively.
  • Previous experience in retail, design, or administration is preferred.
  • Detail-oriented and highly organized.
  • Ability to read architectural plans and shade them where flooring is specified.
  • Strong computer skills, including email management and creating price quotes.
Benefits and Opportunities:
  • 401K with Company Match.
  • Health Insurance (partially funded group plan).
  • Paid Vacation & Sick Time.
  • Paid Holidays.
  • Employee discount on products and services.
  • Cell Phone Reimbursement.
  • Friendly work environment with opportunities for growth.
Work Schedule:
  • Monday - Friday from 8 AM - 5 PM.
  • Ability to work 40-45 hours per week.
  • Salary: $56,000 plus bonuses.


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