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Field Service Engineer II

2 months ago

Chandler, Arizona, United States APPLIED MATERIALS Full time
Job Description

At Applied Materials, we are seeking a highly skilled Field Service Engineer II to join our team. As a Field Service Engineer, you will play a critical role in ensuring the smooth operation of our customers' equipment, providing top-notch technical support, and collaborating with our global team to deliver exceptional results.

Key Responsibilities:
  • Install, maintain, and upgrade customer equipment, working closely with senior engineers to ensure seamless execution.
  • Diagnose and resolve technical problems, following established procedures and task plans to test equipment and identify solutions.
  • Complete required job documentation, safety training, and procedures for processing parts, ensuring compliance with company and customer guidelines.
  • Represent Applied Materials professionally to customers, embodying a "customer-first" mindset and delivering exceptional service.
  • Satisfy company and customer on-site requirements, adhering to safety, environmental, and COVID-19 guidelines.
Requirements and Qualifications:
  • An associate degree or completion of military technical training and field experience or technical certification equivalent to an associate degree.
  • 2-4 years of work experience in the semiconductor industry or another equipment support industry.
  • Ability to read electrical and mechanical schematics.
  • Clear and effective written/verbal communication skills, with an emphasis on documenting details.
  • Proficiency in the Microsoft Office suite (Excel, Word, and PowerPoint).
  • Basic mechanical aptitude and knowledge in pneumatics, hydraulics, electronics, vacuum, or thermodynamics.
  • Knowledge of hand tools and proper usage, including a digital multimeter.
  • A valid driver's license and ability to obtain a passport.
Physical Requirements:
  • Ability to support rotational shifts (e.g., nights and weekends, including holidays when applicable) based on customer needs.
  • Travel for training and alternate customer sites, based on business needs (may include international travel).
  • Ability to walk extensively, stand for extended periods, work in tight spaces, bend, squat, twist, kneel, and reach, climb stairs and ladders, lift up to 35 pounds, distinguish between colors, and work in an environment with noise.
Your Benefits:

At Applied Materials, we care about the wellbeing of our people and strive to support you in ways that extend beyond your work environment. As an employee, you'll qualify for a competitive and comprehensive total rewards and benefits package, from day one.

Your benefits package will be customized for your country of residence and may include top-tier medical, dental, and vision plans, disability insurance, life insurance, retirement, paid time off, health and wellness programs, career development and mentoring, sustainability and social responsibility programs, and much more.

Additionally, all employees can take advantage of our company-sponsored global programs, including our Employee Assistance Program, Travel Accident/Medical Benefits Abroad, the company's employee stock purchase program, and a subscription to wellbeing tools.

We Value Social Responsibility:

Our worldwide "Giving" program encourages employee giving and volunteering globally, while The Applied Materials Foundation provides an employee match of up to US$3,000 per employee per year.

Who We Are:

Applied Materials is the global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world.

We're the brain (and the brawn) behind every new technology development—whether it's building semiconductor chips for smartphones and computers, or the underpinnings for robotics, AI, and even smart TV display screens.

With 27,000 employees in 19 countries, we offer an exciting place to grow and learn alongside some of the best people you'll ever meet.

We take deep pride in our Culture of Inclusion, and we celebrate the diverse backgrounds, perspectives, and experiences that help us build stronger, more resilient teams.

As an Equal Opportunity Employer, we actively recruit diverse talent. All qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.