Field Service Engineer

4 weeks ago


Chandler, Arizona, United States Ascend Recruiting Parnters Full time
Job Title: Field Service Engineer

Job Summary:

We are seeking a highly skilled Field Service Engineer to join our team. As a Field Service Engineer, you will be responsible for installing, servicing, troubleshooting, and repairing complex electronic and electromechanical equipment, as well as providing technical support to customers.

Key Responsibilities:
  • Install and service complex electronic and electromechanical equipment
  • Troubleshoot and repair equipment-related process problems
  • Perform preventative maintenance and cleans equipment as required
  • Verify the operational quality of equipment
  • Perform start-up, warranty, paid service, and service contract activities
  • Utilize training skills to troubleshoot tools to resolve issues and minimize downtime
  • Keep equipment running properly and efficiently to enhance customer satisfaction
  • Recommend appropriate action and maintain ongoing awareness of existing and potential situations
  • Handle equipment and customer situations while informing Management of developments on a timely basis
  • Prepare and conduct local customer meetings and communicate orally with customers in face-to-face, one-on-one settings, and group settings
  • Initiate purchase orders for parts and services
  • Maintain and perform repairs on company demo cleanroom equipment
  • Keep informed and trained on the company's most current systems, methods, and procedures, including site safety
Requirements:
  • Associate's Degree or Bachelor's Degree in a related engineering field OR 4+ years of experience installing/repairing semiconductor/electronic production equipment or any of the combined
  • Advanced electromechanical troubleshooting skills
  • Experience diagnosing sources of hardware or process problems on equipment, facilities, or wafers
  • Hands-on skills and knowledge in mechanics and electronics
  • Ability to use hand tools, and meters, and read/interpret electrical and mechanical drawings and schematics
  • Previous semiconductor experience is preferred
  • Knowledge of statistical process control & quality improvement process methods and terminology
  • Proven ability to maintain and perform repairs on company demo cleanroom equipment
  • Must have a valid state-issued driver's license and have acceptable driving privileges
What We Offer:
  • Competitive hourly rate
  • Relocation assistance
  • Full-time/Non-Exempt/Benefits
  • Rotating 3/4 Day (7am-7pm) or Nights (7pm-7am) shifts

If you meet the above requirements and feel confident in your ability to perform these tasks, please apply online or submit your resume to us.



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