Senior Customer Support Manager

1 week ago


Charleston, South Carolina, United States AMETHYST CAPITAL Full time
Key Responsibilities

In this critical role, you will serve as a Team Lead - Customer Experience, overseeing a team of customer service representatives and ensuring they meet customer expectations. Key responsibilities include coaching and developing team members, reviewing customer interactions, and providing feedback to management on process improvements.

The ideal candidate will have a strong background in customer service, with a minimum of 3 years of experience and 2 years of leadership experience. A high school diploma or equivalent is required, along with effective communication skills.

As a valued member of our team, you will enjoy a competitive salary, estimated at $70,000 per year, depending on location and qualifications.



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