Current jobs related to Senior Customer Experience Manager - Charleston, South Carolina - AMETHYST CAPITAL

  • Customer Experience Manager

    3 weeks ago

    Charleston, South Carolina, United States Rag & Bone Full time

    What You'll DoAs a Store Manager at Rag & Bone, you will be responsible for leading the recruitment, onboarding, training, and development of all staff. You will provide regular feedback, coaching, and counseling on performance, and resolve people and employee issues in a timely and effective manner.You will also partner with the People Team to process new...

  • Customer Experience Leader

    3 weeks ago

    Charleston, South Carolina, United States Charleston Hospitality Group Full time

    About the RoleThe Customer Experience Leader will play a critical role in creating a memorable experience for our customers. This individual will be responsible for leading the front-of-house team, managing daily operations, and implementing strategies to enhance customer satisfaction.

  • Experience Manager

    5 days ago

    Charleston, South Carolina, United States Disability Solutions Full time

    Join our team at Blackbaud and contribute to creating meaningful experiences for our developer community and customers. We're looking for an experienced Event Marketing Manager to lead our Global Events team.Job RoleAs the Event Marketing Manager, you will be responsible for delivering exceptional virtual and in-person events that engage our developer...

  • Customer Experience Ambassador

    4 weeks ago

    Charleston, South Carolina, United States Hendrick Automotive Group Full time

    About the Role:As a Customer Experience Ambassador with Hendrick Automotive Group, you will be responsible for ensuring that our customers have an exceptional experience from start to finish. This includes providing top-notch service and support throughout their visit. Responsibilities:• Provide excellent customer service and support to guests in a...

  • Customer Experience Champion

    7 days ago

    Charleston, South Carolina, United States Jenis Splendid Ice Creams LLC. Full time

    We are Jenis Splendid Ice Creams LLC, a renowned ice cream brand with a strong presence in the US market. We are currently seeking highly skilled and enthusiastic Ambassadors to join our King Street team in South Carolina.About the JobThis part-time position involves working in a dynamic scoop shop environment where you will be responsible for serving ice...

  • Customer Experience Coordinator

    3 weeks ago

    Charleston, South Carolina, United States MARINE LAYER PBC Full time

    Job Overview We are seeking an experienced Retail Store Leadership professional to join our team as an Assistant Store Manager at Marine Layer PBC. As a key member of our store operations team, you will be responsible for delivering exceptional customer experiences, driving sales growth, and leading a high-performing team. This is a full-time position,...

  • Customer Experience Lead

    4 weeks ago

    North Charleston, South Carolina, United States Hobby Lobby Full time

    We are seeking a Customer Experience Lead to join our team at Hobby Lobby. In this role, you will be responsible for managing the customer service experience, including responding to customer inquiries and resolving issues in a timely and professional manner.Key Responsibilities:Provide exceptional customer service and supportRespond to customer inquiries...

  • Medication Aide

    3 weeks ago

    Charleston, South Carolina, United States Oaks Senior Living, LLC Full time

    Job Overview:Oaks Senior Living, LLC is a leading provider of senior living services, dedicated to delivering exceptional care and support to our residents. We are seeking a skilled and compassionate Certified Medication Aide to join our team in Charleston. As a key member of our healthcare staff, you will play a vital role in ensuring the health, safety,...

  • Customer Experience Coordinator

    5 days ago

    Charleston, South Carolina, United States Caliber Collision Centers Full time

    We're on the hunt for a talented Customer Experience Coordinator to join our team at Caliber Collision Centers. As the first point of contact for customers and internal stakeholders, you will be responsible for delivering a world-class experience through effective communication, training, and support.About the JobThe ideal candidate will have 3+ years of...

  • Customer Experience Associate

    7 days ago

    Charleston, South Carolina, United States Best Buy Full time

    Job Description: As a Retail Sales Associate at Best Buy, you will play a critical role in meeting customers' needs and expectations. Your primary responsibilities will include:Key Accountabilities:Providing exceptional customer service, ensuring a positive shopping experienceRecommending products and services that meet customers' current and future...

  • Customer Experience Specialist

    5 days ago

    Charleston, South Carolina, United States Janie and Jack LLC Full time

    About Janie and Jack LLCJanie and Jack LLC is a renowned luxury children's brand that prides itself on creating iconic, approachable, and connected customer experiences. Our team of sales associates embodies the essence of our brand, providing individualized experiences through authentic customer connections and expert styling advice.About YouYou are a...

  • Customer Experience Ambassador

    15 hours ago

    Charleston, South Carolina, United States Hendrick Automotive Group Full time

    About Us:Hendrick Automotive Group is a leading retailer of luxury and mass market vehicles, with over 80 dealerships across the United States.Our company culture values Servant Leadership, Teamwork through Trust & Respect, Integrity, Commitment to Customer Enthusiasm, Passion for Winning, Accountability at All Levels, and Commitment to Continuous...

  • Senior Oncology Care Manager

    3 weeks ago

    Charleston, South Carolina, United States Trident Medical Center Full time

    About Us:Trident Medical Center is a leading healthcare provider dedicated to delivering high-quality patient-centered care and exceptional patient experiences.Job Summary:We are seeking a highly skilled and experienced Senior Oncology Care Manager to join our team. As a Senior Oncology Care Manager, you will play a critical role in coordinating and managing...

  • Customer Experience Representative

    3 days ago

    Charleston, South Carolina, United States Batteries Plus Full time

    Batteries Plus is the nation's largest and fastest-growing battery, light bulb, phone repair, and key fob replacement franchise with a nationwide network of over 720 stores.As a Customer Experience Representative, you will play a vital role in delivering excellent service to our customers while maintaining a positive and productive work...

  • Senior Clinical Operations Manager

    5 days ago

    Charleston, South Carolina, United States MUSC Full time

    Job OverviewWe are seeking a highly skilled and experienced Senior Clinical Operations Manager to join our team at Medical University of South Carolina. As a key member of our leadership team, you will be responsible for providing operational oversight and staff supervision on a daily basis.The ideal candidate will have a strong background in clinical...

  • Senior Relationship Manager

    5 days ago

    Charleston, South Carolina, United States First Citizens Bank Full time

    We are seeking a highly skilled Sales and Service Executive to join our team at First Citizens Bank. As a Senior Sales & Service Representative, you will be responsible for supporting sales and service delivery in the branch.The ideal candidate will have a strong understanding of retail banking products and services, as well as excellent communication and...

  • Customer Experience Ambassador

    2 days ago

    Charleston, South Carolina, United States Middleton Place Company Set Full time

    Middleton Place Company Set is a renowned organization dedicated to preserving America's history and providing exceptional experiences for its guests. Our team is comprised of passionate individuals who strive to create lasting memories through our commitment to quality service and hospitality.Job SummaryWe are seeking a highly skilled Customer Experience...

  • Customer Experience Specialist

    7 days ago

    Charleston, South Carolina, United States Cassie Ballard - State Farm Agent Full time

    Opportunity for AdvancementCassie Ballard - State Farm Agent is committed to helping our representatives grow and develop their careers. As a Customer Service Representative, you will have the opportunity to learn from experienced professionals and take on new challenges to advance your skills and knowledge.You will be responsible for providing exceptional...

  • Customer Experience Associate

    2 days ago

    Charleston, South Carolina, United States F M H LP Full time

    Responsibilities and RequirementsAssist servers with tasks and responsibilities.Have thorough knowledge of all menu items.Familiarize yourself with safety and sanitation policies.Benefits and PerksExtensive benefits package including Medical Insurance, Ancillary Group Benefits, Paid Time Off, and Paid Holidays.Ongoing training and professional development...

  • Senior Mechanical Project Manager

    3 weeks ago

    Charleston, South Carolina, United States GPAC Full time

    About the Role: GPAC is seeking a seasoned Senior Mechanical Project Manager to join their team in Southeastern SC. As a key member of our team, you will be responsible for leading high-profile plumbing projects and ensuring they are completed on time and within budget.Key Responsibilities:Lead and manage high-profile plumbing projects from start to...

Senior Customer Experience Manager

4 weeks ago

Charleston, South Carolina, United States AMETHYST CAPITAL Full time
Job Summary:

Join Amethyst Capital as a Senior Customer Experience Manager and take charge of our customer service team's growth and development. This is an excellent opportunity to leverage your expertise and passion for delivering world-class customer experiences.

Compensation Package:

As a valued member of our team, you can expect a competitive salary ranging from $70,000 to $90,000 per year, based on your experience.

Key Responsibilities:
  1. Foster a culture of continuous improvement by developing and implementing effective training programs.
  2. Analyze customer interactions to identify areas for improvement and optimize processes.
  3. Lead regular team meetings and one-on-one sessions to communicate policy updates, provide training, and offer coaching.
Requirements:
  • Bachelor's degree in a related field is desired.
  • At least three years of customer service experience, with two years of leadership experience preferred.
  • Excellent communication and interpersonal skills are essential.