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Radiology Systems Coordinator

2 months ago

Marysville, Washington, United States Optum Full time

For those eager to shape the future of healthcare, this is your chance. We are advancing beyond conventional care to health programs that are seamlessly integrated across the entire spectrum of services. Join us to embark on Caring. Connecting. Growing together.

Under general oversight, this role encompasses all facets of planning, coordination, administration, maintenance, troubleshooting, and integration of the Radiology Picture Archiving and Communication System (PACS).

Key Responsibilities:

  • Change Agents: Oversee the daily operation and upkeep of PACS/RIS equipment, ensuring efficient electronic image workflows, merging, dictionary management, and resolving exceptions. Develop and maintain a system error log, employing problem-solving skills to rectify and minimize issues. Ensure data integrity and oversee the accuracy of dictionaries within RIS. Plan, coordinate, and implement PACS upgrades (both equipment and software) - 20%.
  • Change Management: Create a comprehensive change management program for all system modifications. Supervise vendor activities during the installation and rollout of new equipment. Assist in formulating a long-term strategy for the phased implementation of PACS/RIS - 15%.
  • Physician and Client Liaison: Promote collaboration between various stakeholders regarding PACS/RIS initiatives. Standardize operational processes and develop training protocols for physicians and staff. Collaborate closely with the training department to facilitate PACS/RIS training sessions - 10%.
  • Quality Assurance: Establish daily, weekly, and annual quality assurance metrics. Analyze trends and initiate process improvement strategies for electronic workflows - 10%.
  • Operational Problem Solving: Investigate and prepare proposals to address operational challenges within the clinic. Maintain the integrity of PACS/RIS training and troubleshooting processes, reporting significant issues to management as necessary - 5%.
  • Interdepartmental Liaison: Act as a bridge between Radiology and other departments regarding PACS/RIS operational matters. Collaborate with billing and business office managers to ensure accurate billing and revenue capture - 5%.
  • Budget Preparation: Assist in preparing the budget for PACS/RIS needs, including ongoing projects, equipment requirements, and personnel. Participate in the procurement process for PACS/RIS - 5%.
  • Communication: Effectively communicate updates and changes regarding PACS/RIS to all relevant users. Ensure clear communication of departmental policies and procedures - 5%.
  • Network Security: Develop and enforce network security protocols that support user-defined workstation settings. Formulate a disaster recovery plan and ensure routine virus scanning and daily backups are conducted - 5%.
  • Technical Support: Provide technical assistance during staff shortages and participate in departmental meetings and training sessions to maintain professional competence - 5%.
  • Foster positive relationships with colleagues, physicians, and patients.
  • Maintain regular attendance and ensure confidentiality of patient information in compliance with regulations.
  • Be prepared to work flexible hours to ensure the smooth operation of PACS/RIS systems and provide technical support as needed.

You will be recognized for your contributions in an environment that challenges you and provides clear guidance on achieving success in your role, along with opportunities for professional development.

Required Qualifications:

  • High School diploma or equivalent.
  • ARRT/RDMS/CNMT certification.
  • Experience in Radiology.

Preferred Qualifications:

  • Associate's degree in Computer Science.
  • Demonstrated understanding of Radiology principles and imaging techniques relevant to departmental operations.
  • Comprehensive knowledge of Radiology clinical workflows.
  • Proficiency in all PACS applications.
  • Familiarity with Crystal Reports and system configurations.
  • Understanding of HL7, Connect R, and basic integration technologies including DICOM and IHE protocols.
  • Adept at collecting, analyzing, and distributing statistical reports to inform decision-making and suggest improvements.
  • Ability to fill in for the Radiology Director during absences.

Washington Residents Only: The hourly range for this position is competitive and based on various factors including local labor markets, education, experience, and certifications. Our organization complies with all applicable wage laws. In addition to salary, we offer a comprehensive benefits package, incentive programs, equity stock purchase options, and 401k contributions (subject to eligibility requirements).

At Optum, our mission is to empower individuals to lead healthier lives and enhance the healthcare system for everyone. We believe that every individual, regardless of race, gender, sexuality, age, location, or income, deserves the opportunity to achieve their healthiest life. We are committed to addressing health disparities and improving health outcomes as a core priority.

Diversity fosters a healthier workplace: Optum is an Equal Employment Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

Optum is a drug-free workplace. Candidates are required to pass a drug test prior to employment.