System Administrator

2 weeks ago


Kansas City, Kansas, United States BORDERTOWN INDIGO SKY CASINOS Full time

Job Title: System Administrator

Job Summary:

We are seeking a highly skilled System Administrator to join our team at BORDERTOWN / INDIGO SKY CASINOS. The successful candidate will be responsible for providing technical support, maintaining a strong working knowledge of our equipment and systems, and utilizing their expertise to provide end-users with support whenever possible.

Key Responsibilities:

  • Provide technical support to employees and customers
  • Maintain a strong working knowledge of our equipment and systems
  • Utilize expertise to provide end-users with support
  • Install and configure software and hardware
  • Monitor performance and maintain systems
  • Troubleshoot hardware and software errors
  • Lead support efforts

Requirements:

  • Above average communication skills
  • Excellent customer service
  • Above average problem solving capability
  • Strong independent decision making capability
  • High capacity for learning

Experience:

Experience with computer systems, networking and mainframe environment. PC experience; hardware and software, with an emphasis on MS office products. Ability to communicate computer process to a variety of audiences. Ability to work in a team oriented environment. Strong solving abilities. Advance knowledge of computers.

Licenses or Certifications:

Be able to obtain/maintain Eastern Shawnee Tribe of Oklahoma gaming license.

Physical Requirements:

Ability to maneuver in the casino and routinely lift up 25 pounds and occasionally as much as 60 pounds. Must be able to stand or walk for a minimum of 8 hours and maneuver in or outside the casino. Visual acuity to observe and react to handle internal and external customer complaints or questions. Ability to work in a fast-paced environment. Must be able to bend, kneel, twist and stretch/reach above head. Have good dexterity in fingers. Must be able to work in a fast-paced environment.

Work Environment:

We maintain an alcohol/drug-free workplace. Must have the ability to work in a fast-paced environment and perform in casino operations containing smoke and second hand smoke with high noise level and bright lights. Must be able and willing to work nights, weekends and holidays as needed.



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