Wellness Consultant

2 weeks ago


Fort Collins, Colorado, United States Genesis Health Clubs Full time
Position: Fitness Advisor
Reports to: Club Manager
Employee Type: Full Time

Job Overview:
Drive the financial success and sales effectiveness of the club by mastering all facets of the sales process. Engage in all sales-related activities, including understanding the roles of all supporting departments. Participate actively in functions related to sales, including prospecting, staff training, new member acquisition, and member retention.
Key Responsibilities:
  • Meet and exceed monthly and annual sales targets
  • Self-motivate daily to fulfill club objectives
  • Document sales activities on a daily basis
  • Address member concerns promptly
  • Ensure the club adheres to cleanliness, maintenance, and safety standards
  • Attend all staff and club meetings and events
  • Build and maintain professional relationships with team members
  • Update and maintain sales policies and procedures
  • Stay informed about club revenues and goals
  • Collaborate closely with retention teams to promote high facility participation
  • Complete all necessary documentation in a timely manner
  • Respond quickly and appropriately to emergency situations
  • Perform additional duties and assignments as required
  • Expand the dues base and maintain awareness of dues status
  • Support and enhance all departments within the facility
Expectations:
  • Exhibit a professional demeanor at all times while representing Genesis Health Clubs
  • Contribute to the development of strategies that support organizational goals
  • Suggest staff development and educational initiatives
  • Foster a collaborative team environment among staff and departments
  • Effectively respond to common inquiries or complaints
Job Requirements:
  • Availability to work weekends, evenings, and holidays
  • Current CPR certification or ability to obtain within 60 days of employment
  • Strong interpersonal skills and ability to work well with others
  • Experience with cash handling and credit transactions
  • Excellent customer service skills
Physical Requirements:
  • Ability to stand for extended periods
  • Capability to lift up to 35 pounds
  • Effective communication skills, including reading, writing, and speaking

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