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Service Consultant

2 months ago

Savannah, Georgia, United States Hyundai Motor Company Full time

Job Summary

As a Service Consultant at Hyundai Motor Company, you will play a crucial role in ensuring exceptional customer experiences by providing expert automotive services and repairs. Your primary responsibility will be to identify and diagnose vehicle performance issues, verify warranty and service contract coverage, and develop accurate estimates.

Key Responsibilities:

  • Conduct thorough vehicle inspections to identify performance problems and service requests
  • Verify warranty and service contract coverage to ensure seamless customer experiences
  • Develop detailed estimates for repairs and services
  • Collaborate with cross-functional teams to resolve customer concerns and improve service quality

Requirements:

  • Strong knowledge of automotive systems and repair techniques
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • High school diploma or equivalent required; associate's or bachelor's degree in a related field preferred