Clinical Service Representative

4 weeks ago


Troy, Michigan, United States Beaumont Urgent Care Full time
Job Summary: We are seeking a talented and compassionate Clinical Service Representative to join our team at Beaumont Urgent Care. As a key member of our healthcare team, you will be responsible for providing exceptional patient care and support in a fast-paced urgent care environment.

Responsibilities:
  • Prepare patients for and assist with examinations and treatments
  • Perform triage and obtain vital signs
  • Document patient history and medical interventions in our Electronic Medical Record (EMR)
  • Collect and maintain patient and business documents while maintaining confidentiality
  • Administer medications and perform various clinical procedures
  • Understand and enforce standard healthcare regulatory requirements
  • Responsible for quality assurance and compliance with CLIA waived laboratory and patient result trackers
  • Ensure HIPAA and OSHA compliance
  • Perform office procedures and administrative duties
  • Required to travel to various locations as needed


Requirements:
  • Successful completion of a Medical Assistant or EMT program from an accredited institution
  • Possess a valid MA, CMA, RMA, or EMT certification
  • Two years of relevant healthcare experience; urgent care or emergency department
  • Willing to train new graduates
  • Proficient in injections and knowledge of clinical procedures, medical anatomy, and physiology


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