IT Support Specialist
4 weeks ago
We are seeking a proactive and technically skilled Junior Helpdesk Support Technician to join our IT support team at Outer Space Inc.
Key Responsibilities:- Provide level 1 and level 2 technical support to end-users both onsite and remotely.
- Manage and prioritize tickets in the ticketing system, maintaining detailed documentation and tracking progress through to resolution.
- Support users in a warehouse environment, including troubleshooting issues with workstations, laptops, peripherals, and warehouse-specific devices.
- Configure, deploy, and maintain Zebra label printers, Zebra Android handheld devices, and pack stations.
- Assist users with Google Workspace (Gmail, Calendar, Drive) administration and troubleshooting.
- Work closely with warehouse staff to ensure seamless operation and minimize downtime.
- Associate's degree in IT, Computer Science, or a related field. Bachelor's degree preferred.
- 1-2 years of experience in a helpdesk or technical support role, preferably in a warehouse or logistics environment.
- Proficient with Windows and Mac operating systems, Google Workspace, and Microsoft Office Suite.
- Familiarity with troubleshooting hardware devices.
- Experience with ticketing systems (e.g., Jira, Zendesk, or FreshService).
- CompTIA A+, Network+, or Google IT Support Professional Certificate.
- Strong communication, problem-solving, and organizational skills. Ability to work independently and manage time effectively.
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IT Support Specialist
4 weeks ago
Fairless Hills, Pennsylvania, United States Outerspace Full timeJob Title: IT Support SpecialistJob Summary:We are seeking a skilled IT Support Specialist to join our team at Outerspace. As a key member of our IT support team, you will be responsible for providing level 1 and level 2 technical support to end-users both onsite and remotely. The ideal candidate will have excellent troubleshooting skills, familiarity with...
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IT Support Specialist
4 weeks ago
Fairless Hills, Pennsylvania, United States Outer Space Inc Full timeIT Support SpecialistWe are seeking a proactive and technically skilled IT Support Specialist to join our team at Outer Space Inc. The ideal candidate will be responsible for providing level 1 and level 2 technical support to end-users both onsite and remotely.Key Responsibilities:Helpdesk Support:Provide level 1 and level 2 support for hardware, software,...
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IT Support Specialist
3 weeks ago
Fairless Hills, Pennsylvania, United States Outer Space Inc Full timeJob Title: IT Support SpecialistAbout the Role:We are seeking a proactive and technically skilled IT Support Specialist to join our IT support team at Outer Space Inc. The ideal candidate will be responsible for providing level 1 and level 2 technical support to end-users both onsite and remotely.Key Responsibilities:Helpdesk Support:Serve as the first point...
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IT Support Specialist
4 weeks ago
Fairless Hills, Pennsylvania, United States Outer Space Inc Full timeJob Title: IT Support TechnicianWe are seeking a proactive and technically skilled Junior Helpdesk Support Technician to join our IT support team at Outer Space Inc.Job Summary:The ideal candidate will be responsible for providing level 1 and level 2 technical support to end-users both onsite and remotely. The role requires a combination of excellent...
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Tooling Specialist
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Facilities Maintenance Specialist
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1 month ago
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