Service Coordinator

4 weeks ago


Dearborn, Michigan, United States Les Stanford Chevrolet and Cadillac Full time

Les Stanford Chevrolet and Cadillac is a family-owned and operated business that prides itself on selecting and developing top talent employees. As America's Corvette King, we offer unparalleled opportunities for growth and excellence. Our higher-than-industry-standard pay and compensation plan reflect our commitment to investing in the best people.

  • Monday-Friday operation with no Saturdays
  • Full benefits, including 401K and health care
  • Paid vacation and opportunities for advancement
  • Compensation plan higher than the industry standard with unit bonus
  • Strong leadership team that works with you to reach maximum potential
  • Family-owned and operated business
  • Largest Corvette dealer in the Midwest
Responsibilities
  • Schedule service appointments and communicate with customers daily, following up with phone calls after each appointment
  • Actively listen to customers, answer their questions, and direct them appropriately
  • Respond quickly to customer phone calls, internet leads, and live chat inquiries
  • Advise on maintenance recommendations
  • Confirm scheduled and missed appointments
Qualifications
  • Strong computer skills, including Outlook, Excel, and Word
  • Strong customer service background; customer service experience is a must
  • Excellent verbal and written communication skills
  • Punctual, reliable, and eager to improve
  • Clean driving record and valid driver's license

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.



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