Social Services Coordinator

4 weeks ago


Dearborn Heights, Michigan, United States The Salvation Army USA Central Territory Full time

**Job Summary:**

The Salvation Army USA Central Territory seeks a skilled Case Manager to provide relational support to low-income clients working towards accomplishing their goals and family sufficiency.

**Key Responsibilities:**

  • Facilitate the case management of participants within program guidelines, utilizing assessment tools, and develop rapport and partnership with participants.
  • Maintain working relationships with community agencies to maintain awareness of available services and promote The Salvation Army's services.
  • Create case plans and help participants achieve identified goals through agency resources and referral to outside resources as available and appropriate.
  • Use electronic database to enter, retrieve, and maintain accurate case records per protocols.

**Additional Responsibilities:**

  • Oversee and manage Food Pantry operations, Pathway of Hope program, and seasonal assistance programs.

**Requirements:**

  • Bachelor's degree in social work, psychology, sociology, or related field, or any equivalent combination of training and experience.
  • 2 or more years of applicant interview or case management experience.
  • Experience working with program target population is preferred.

**Skills and Knowledge:**

  • Learn and adhere to The Salvation Army Social Services Code of Ethics.
  • Complete Safe From Harm training and keep current as needed.
  • Demonstrate a continued effort to increase self-awareness and to better understand other cultures and issues of social justice and promote racial understanding and reconciliation.

**Computer Skills:**

  • Proficient in Microsoft Office 365.
  • Working knowledge of TEAMS and SharePoint.
  • Proficient in SIMS (ServicePoint) software within 90 days.

**Certifications and Licenses:**

  • Complete Safe from Harm training and keep current as needed.
  • Must have and maintain a current valid driver's license and pass the Salvation Army Motor Vehicle Record check (MVR).


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