Logistics Operations Coordinator

4 days ago


Dearborn, Michigan, United States Penske Truck Leasing Co., L.P. Full time

Job Summary:

We are seeking a highly skilled Logistics Operations Coordinator to join our team at Penske Logistics. As a key member of our operations team, you will be responsible for executing and coordinating a team focused on operational activity, including material follow-up, supplier compliance, and customer escalation.

Key Responsibilities:

  • Partner with supervisors to communicate operational goals and objectives.
  • Lead a team of hourly employees to achieve exceptional customer service and operational excellence.
  • Provide detailed instruction and training to team members to ensure they have the necessary skills and knowledge to perform their duties effectively.
  • Monitor suppliers and perform follow-up on parts to ensure shipment deadlines are met.
  • Timely and accurately communicate and document critical information to internal associates and customers.
  • Prioritize time-sensitive situations and work with the team to provide excellent customer service.
  • Lead the team to meet customer standards and ensure they are met on a daily and weekly basis.
  • Track parts to ensure on-time delivery and analyze process data to work on continuous improvements.

Requirements:

  • High School diploma or equivalent required.
  • 1-3 years of Transportation Management experience preferred, with a focus on shipment coordination.
  • Ability to work independently, customer service, dealing with others, multi-tasking skills, organizational skills, team player, flexibility required, verbal & written communication skills, excellent with numbers and time management, strong problem-solving skills required.
  • Advanced computer skills including Excel and Outlook required.
  • Experience using office tools such as MS Office or Google Suite.

About Penske Logistics:

Penske Logistics is a leading provider of supply chain management and logistics services. We deliver value through design, planning, and execution in transportation, warehousing, and international freight forwarding and carrier management. Visit our website to learn more about our company culture and values.



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