Service Coordinator
2 weeks ago
Key Responsibilities
- Schedule service appointments and communicate with customers through phone calls and follow-ups.
- Actively listen to customers, answer their questions, and direct them to the appropriate resources.
- Respond promptly to customer inquiries and concerns through phone calls, online scheduling, and live chat.
- Provide maintenance recommendations and confirm scheduled and missed appointments.
Requirements
- Strong computer skills, including Outlook, Excel, and Word.
- Excellent customer service background and experience.
- Punctual, reliable, and eager to improve.
- Clean driving record and valid driver's license.
What We Offer
- Monday-Friday operation with no Saturdays.
- Full benefits, including 401K and health care.
- Paid vacation and opportunities for advancement.
- Compensation plan higher than industry standard with unit bonus.
- Strong leadership team that works with you to reach maximum potential.
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