Service Coordinator

2 weeks ago


Dearborn, Michigan, United States Les Stanford Chevrolet and Cadillac Full time
Job OverviewLes Stanford Chevrolet and Cadillac is a family-owned and operated business that prides itself on selecting and developing top talent employees. As America's Corvette King, we offer unparalleled opportunities for growth and excellence. Our competitive pay and benefits package is designed to attract and retain the best people in the industry.

Key Responsibilities
  • Schedule service appointments and communicate with customers through phone calls and follow-ups.
  • Actively listen to customers, answer their questions, and direct them to the appropriate resources.
  • Respond promptly to customer inquiries and concerns through phone calls, online scheduling, and live chat.
  • Provide maintenance recommendations and confirm scheduled and missed appointments.

Requirements
  • Strong computer skills, including Outlook, Excel, and Word.
  • Excellent customer service background and experience.
  • Punctual, reliable, and eager to improve.
  • Clean driving record and valid driver's license.

What We Offer
  • Monday-Friday operation with no Saturdays.
  • Full benefits, including 401K and health care.
  • Paid vacation and opportunities for advancement.
  • Compensation plan higher than industry standard with unit bonus.
  • Strong leadership team that works with you to reach maximum potential.

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