Insurance Agency Receptionist

4 days ago


Live Oak, Florida, United States Rob Cathcart - State Farm Agent Full time
Job Overview

We are seeking a highly organized and detail-oriented Receptionist to join our team at Rob Cathcart - State Farm Agent. As a Receptionist, you will be the first point of contact for our clients, providing exceptional service and support.

Key Responsibilities
  • Client Greeting and Support: Greet clients warmly in person and over the phone, directing them to the appropriate team members.
  • Appointment Scheduling and Office Communications: Manage appointment scheduling and office communications to ensure seamless client interactions.
  • Customer Service and Record Management: Assist in handling incoming inquiries and maintaining accurate customer records.
  • Sales Conversations and Insurance Solutions: Engage in sales conversations with prospective and existing clients, identifying opportunities to offer insurance solutions.
  • Administrative Support: Provide excellent customer service, follow up on client needs, and support the team with various administrative tasks and projects.
Requirements
  • Previous Experience: Previous experience in a receptionist or customer service role.
  • Communication and Interpersonal Skills: Excellent communication and interpersonal skills to effectively interact with clients and team members.
  • Organizational and Multitasking Abilities: Strong organizational and multitasking abilities to manage multiple tasks and priorities.
  • Comfort with Sales Conversations: Comfortable with engaging in sales conversations and identifying opportunities to offer insurance solutions.
  • Basic Computer Skills: Basic computer skills, including Microsoft Office and CRM systems.
What We Offer
  • Competitive Salary: A competitive salary and benefits package.
  • Opportunity for Advancement: Opportunities for advancement and professional growth within the company.
  • Training and Development: Ongoing training and development to enhance your skills and knowledge.


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