Technical Support Consultant

2 weeks ago


Atlanta, Georgia, United States Level Workforce Full time
Job Overview

Welcome to Level Workforce, LLC

Level Workforce is an innovative consulting and staffing agency dedicated to assisting organizations in the construction, real estate, and finance industries. With over 25 years of collective experience, our team is committed to empowering clients to achieve success through strategic insights, streamlined processes, and operational excellence.

Our Vision

At Level Workforce, our vision is to help businesses enhance their operations and excel in their respective fields. We strive to improve efficiency, deliver strategic advice, and foster innovation in a fast-paced business landscape.

Position: Technical Support Consultant

  • Type: 1099 contract, fully remote
  • Hours: Part-Time, approximately 20 hours/month
  • Location: Candidates must reside in EST or CST time zone

Key Responsibilities:

  • Deliver internal IT assistance for hardware, software, and network challenges
  • Serve as the primary liaison for clients with IT consulting agreements
  • Oversee IT consulting initiatives and provide expert recommendations on technology solutions
  • Manage IT Help Desk services for clients and ensure proper documentation is maintained

Required Qualifications:

  • Bachelor's degree in Information Technology or a related discipline
  • Demonstrated experience in IT support and consulting roles
  • In-depth knowledge of hardware, software, and networking systems
  • Exceptional communication and problem-solving abilities
  • Familiarity with IT Help Desk tools and methodologies
  • Understanding of operating systems and network protocols

Job Types: Part-time, Contract

Compensation: $30.00 per hour

Expected Hours: per week

Schedule:

  • On call

Experience:

  • IT: 1 year (Preferred)

Work Environment: Remote



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