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Strategic Lending Leader

2 months ago

Rancho Cucamonga, California, United States Arrowhead Central Credit Union Full time
Job Summary

Arrowhead Central Credit Union is seeking a highly skilled and experienced professional to lead our Consumer Lending and Loan Servicing teams. As a Strategic Lending Leader, you will be responsible for developing and implementing lending strategies that drive business growth and improve member satisfaction.

Key Responsibilities
  • Provide exceptional member service and ensure that all interactions meet our high standards of professionalism and courtesy.
  • Actively participate in strategic planning and management to achieve business objectives and drive growth.
  • Develop and implement lending strategies that enhance member experience, increase efficiencies, and generate revenue.
  • Collaborate with cross-functional teams to ensure effective communication and execution of business initiatives.
  • Lead by example and demonstrate a positive, professional tone and demeanor in all interactions.
  • Identify and analyze lending resources, technologies, and features to enhance member experience and improve business outcomes.
  • Develop and maintain key performance indicators (KPIs) to measure business performance and make data-driven decisions.
  • Provide coaching, training, and development opportunities to team members to ensure their growth and success.
  • Maintain a working knowledge of banking regulations, laws, and industry trends to ensure compliance and stay ahead of the competition.
Requirements
  • 7 years of leadership experience in lending, underwriting, and/or financial services, preferably in a credit union or bank.
  • Comprehensive knowledge of banking direct and indirect lending, real estate, and loan servicing.
  • 3 years of progressive leadership experience in a similar or related role.
  • High school diploma or equivalent required.
Benefits
  • Competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • Collaborative and dynamic work environment.
  • Recognition and rewards for outstanding performance.