Chief Client Experience Officer
1 week ago
**Job Title:** Chief Client Experience Officer
**Overview:** USI Holdings Corporation is a leading insurance brokerage firm seeking an exceptional professional to drive strategic client service initiatives. As a key member of our team, you will be responsible for managing operational activities, developing and implementing best practices, and ensuring staff understand the production messaging and value proposition in the marketplace.
**Job Description:** We are looking for a seasoned professional with 10+ years of related insurance experience in a client interfacing role. Prior managerial experience and strong team leadership abilities are required. You must hold or be willing to earn life & health insurance license and possess excellent organizational, time management, and multi-tasking skills. Comfortable with internet-based programs and Microsoft Office products is a plus.
**Responsibilities:**
- ">
- Full-cycle management and development of assigned Employee Account Management team
- Manage, train, and coach all client-facing staff on job functions
- Develop and implement best practices related to customer service platform and systems
- Drive strategic customer service initiatives and implement process efficiencies
- Ensure staff understand production messaging and USI value proposition
- Maintain OpCo budget and appropriate staffing levels
- Act as advisor for largest/most important accounts
**Required Skills and Qualifications:**
- ">
- 10+ years of related insurance experience in a client interfacing role
- Prior managerial experience and strong team leadership abilities
- Licensed Life and Health Insurance Professional
- Excellent organizational, time management, and multi-tasking skills
**Benefits:** Our company offers a competitive benefits package including medical, wellness, dental, and vision coverage, 401(k) plan, flexible spending account, short-term disability, long-term disability, and life insurance. Additionally, we offer paid time off policy, paid family leave benefit, and paid holiday time.
**Compensation:** $128,200 - $157,500 per year.
We appreciate your interest in joining our team at USI Holdings Corporation
-
Chief Operations Officer
1 week ago
Glastonbury, Connecticut, United States USI Insurance Services, Inc. Full timeUSI Insurance Services, Inc. is seeking a seasoned professional to lead the employee benefits operations team.About the RoleWe are looking for a strategic and detail-oriented leader to oversee the operational activities of all client service functions. The ideal candidate will be responsible for managing the onboarding and retention process for new and...
-
Client Operations Associate
6 days ago
Glastonbury, Connecticut, United States AdviceOne LLC Careers Full timeAbout the RoleWe are seeking a highly motivated Client Operations Associate to join our team at AdviceOne LLC Careers. As a Client Operations Associate, you will play a critical role in delivering exceptional customer service and supporting the delivery of best-in-class financial advisory services.This is a hybrid position, with a requirement to be in our...
-
Client Liaison Assistant
7 days ago
Glastonbury, Connecticut, United States Integris Group Full timeAbout the OpportunityWe are seeking an experienced Administrative Assistant to join our team at Integris Group. This role offers a unique opportunity to work in a dynamic and fast-paced environment, supporting our clients and contributing to the success of our organization.Key ResponsibilitiesProviding exceptional customer service and responding to client...
-
Wellness Experience Coordinator
7 days ago
Glastonbury, Connecticut, United States Restore Hyper Wellness - RHWS007 Full time**About Us**Restore Hyper Wellness is a leading retail provider of alternative health and wellness modalities in the United States. Our goal is to make Hyper Wellness widely accessible, affordable, and fun.We're seeking a Hyper Wellness Representative to join our team at Restore Hyper Wellness RHWS007. As a representative, you will be the face of each...
-
Glastonbury, Connecticut, United States The SLAM Collaborative Full timeOverviewThe S/L/A/M Collaborative is seeking a highly skilled Project Architect to join our Glastonbury, CT office.Estimated Salary$120,000 - $180,000 per year based on experience and qualifications.Job DescriptionThis role involves working closely with project teams in a collaborative studio environment. The ideal candidate will possess excellent team...
-
Glastonbury, Connecticut, United States Glastonbury Public Schools Full timeWe are seeking a skilled and dedicated individual to fill the role of Office Paraprofessional at Glastonbury Public Schools. This full-time position is an excellent opportunity for someone who enjoys working in a fast-paced office environment.Job OverviewThe successful candidate will be responsible for providing administrative support to our school...
-
Operations Coordinator
7 days ago
Glastonbury, Connecticut, United States Integris Group Full timeAbout the RoleWe are seeking a highly organized and detail-oriented Administrative Assistant to join our team at Integris Group. This role is responsible for providing exceptional support to our clients, ensuring seamless communication, and maintaining accurate records.Key ResponsibilitiesProvide phone coverage and respond to client inquiries in a timely and...
-
Caregiver - PCA Specialist
7 days ago
Glastonbury, Connecticut, United States Companions & Homemakers Full timeCompanions & Homemakers is a premier provider of in-home senior care services across Connecticut. We are seeking compassionate and empathetic caregivers to help older adults thrive at home with optimal independence, health, safety, and happiness.We offer our caregivers the opportunity to make a meaningful difference in the lives of seniors, while also...
-
Caregiver Specialist
7 days ago
Glastonbury, Connecticut, United States Companions and Homemakers Full timeCare for individuals in the comfort of their own homes with Companions and Homemakers. Our company provides premier in-home senior care to help older adults thrive at home with optimal independence, health, safety, and happiness.Job DescriptionWe are seeking a reliable and compassionate professional to provide personalized care to our clients. As a...
-
Senior Building Enclosure Specialist
6 days ago
Glastonbury, Connecticut, United States Gale Associates Full timeAbout Gale AssociatesGale Associates is a renowned national engineering/planning firm with over 60 years of experience in providing exceptional services to clients across the country.Job SummaryWe are seeking a highly skilled Senior Building Enclosure Specialist to join our team in Glastonbury, CT. As a key member of our design team, you will be responsible...
-
High-Performing Insurance Sales Specialist
6 days ago
Glastonbury, Connecticut, United States ADION FINANCIAL GROUP Full timeWe are a dynamic and growing insurance firm, ADION FINANCIAL GROUP, based in Glastonbury. We are seeking an exceptional Insurance Sales Specialist to join our team.This is a fantastic opportunity for self-motivated individuals who enjoy working in a fast-paced environment with excellent earning potential.The successful candidate will be responsible for...
-
Building Enclosures Design Engineer
7 days ago
Glastonbury, Connecticut, United States Gale Associates Full timeAbout Gale AssociatesGale Associates is a well-respected national engineering and planning firm with over 60 years of experience.Job Description:Senior Engineer/Project Manager RoleWe are seeking a Senior Engineer/Project Manager to join our Glastonbury, CT office. As a key member of our team, you will be responsible for leading various projects focused on...
-
Financial Operations Manager
7 days ago
Glastonbury, Connecticut, United States Creative Financial Staffing Full timeWe are seeking a detail-oriented and strategic Financial Operations Manager to support our client's finance operations in Glastonbury. This role will collaborate closely with the Controller to oversee day-to-day accounting activities, streamline financial processes, and drive operational efficiency.Key ResponsibilitiesSupport the monthly, quarterly, and...
-
Digital Solutions Architect Director
7 days ago
Glastonbury, Connecticut, United States Presidio Full timeAbout PresidioPresidio is a global leader in digital services and solutions, accelerating business transformation through secure technology modernization. Our team of skilled engineers and solutions architects provides deep expertise across cloud, security, networking, and modern data center infrastructure to help clients achieve impactful business...
-
Site Management Specialist
3 days ago
Glastonbury, Connecticut, United States SLAM Full timeOverviewSkyrocket your career with SLAM, a leading construction services provider in Glastonbury, CT. We are seeking an experienced and versatile Site Management Specialist - Healthcare Construction to spearhead our projects. As a key member of our team, you will be responsible for overseeing the on-site construction process, ensuring seamless project...
-
Glastonbury, Connecticut, United States USI Holdings Corporation Full timeJob DescriptionWe are seeking an experienced and strategic leader to oversee the operational activities of our client service functions. This role is responsible for managing the onboarding and retention process for new and existing clients, driving customer satisfaction, and ensuring adherence to service level agreements.Main Responsibilities:Lead a...
-
Soccer Coach Opportunity in Glastonbury, CT
7 days ago
Glastonbury, Connecticut, United States Dribbler Full timeRole OverviewWe are seeking a skilled soccer coach to join our team in Glastonbury, CT.About the CompanyDribbler is a leading provider of private soccer training services in the US, serving all 50 states and major cities. Our mission is to help players of all ages reach their full potential through personalized coaching and training.Job...
-
Senior Project Coordinator
1 week ago
Glastonbury, Connecticut, United States Finalsite Full timeCompany Overview:\Finalsite is a leading provider of website and communications solutions for schools and districts worldwide. With over 7,000 clients across 119 countries, the company has established itself as a trusted partner in the education sector.\About the Role:\We are seeking an experienced Senior Project Coordinator to join our team. As a key member...
-
Customer Service and Sales Professional
4 weeks ago
Glastonbury, Connecticut, United States Massage Envy Full timeOverviewUnlock Your PotentialWe're looking for a talented Customer Service and Sales Professional to join our team at Massage Envy Glastonbury. As a key member of our team, you'll play a vital role in delivering an exceptional experience for our clients and helping them achieve their wellness goals.Compensation PackageWe offer a competitive base pay, plus...
-
Protection Specialist
7 days ago
Glastonbury, Connecticut, United States Gallagher Full timeCompany OverviewGallagher is a global brokerage team that embodies excellence in risk management. Our diverse family of minds is united by a relentless pursuit of trust and triumph.SalaryThe estimated annual salary for this position is $80,000 - $120,000, depending on experience and location.Job DescriptionThis role involves developing and acquiring new...