Materials Process Specialist

2 weeks ago

Cleveland, Ohio, United States Charter Manufacturing Company, Inc. Full time
Charter Manufacturing Company, Inc. is a proud fourth-generation family-owned enterprise committed to continuous improvement and excellence. Become a valued member of our team and contribute to our legacy.

POSITION OBJECTIVE:

Enhance and maintain current systems for data reporting and analysis. Gather and disseminate information regarding product, process, and quality metrics. Propose and execute process enhancements aimed at improving quality and operational efficiency through thorough analysis. Ensure adherence to all quality protocols while collaborating effectively with production teams to fulfill customer expectations alongside production requirements.

ESSENTIAL QUALIFICATIONS:
  • Bachelor's Degree in Metallurgy, Materials Engineering, or a related field.
  • A minimum of two years' experience in a laboratory or manufacturing setting.
  • Proven ability to identify and resolve production and product quality issues.
  • Strong verbal and written communication skills.
  • Interpersonal skills to engage with individuals across all levels of the organization.
  • Exceptional analytical, critical thinking, and problem-solving abilities.
  • Demonstrated enthusiasm and intellectual curiosity in the steel industry and materials science.
  • Familiarity with statistical process control (SPC) and data analysis techniques.
  • Experience in material selection, product specifications, and failure analysis.
  • Ability to participate in cross-functional teams and influence outcomes without direct authority.
  • Experience in continuous operational improvement through equipment design and modifications.
  • Proficient in utilizing various computer applications for data queries.
  • Competent in Microsoft Office Suite.
PREFERRED QUALIFICATIONS:
  • Four or more years of experience in a laboratory or manufacturing environment.
  • Knowledge of metallurgy and steel production processes, including the use of metallurgical laboratory equipment.
  • Familiarity with ISO/Quality System Requirements relevant to the business.
  • Experience in leading and facilitating problem-solving teams.
  • Understanding of statistical process control (SPC) and data analysis methodologies.
  • Proven ability to lead cross-functional teams and influence collaborative solutions.
KEY RESPONSIBILITIES:
  • Assess the impact of process modifications on product performance.
  • Collect and relay product quality data effectively.
  • Assist in root cause analysis for process-related defects and their effects on final products.
  • Support troubleshooting and resolution of customer complaints through failure analysis and metallographic evaluations.
  • Contribute to process enhancements based on detailed analysis of quality metrics and collaboration with external technical resources.
  • Engage in Six Sigma, Orange Belt, and problem-solving initiatives.
  • Respond to inquiries from other departments and monitor production for potential issues.
  • Conduct internal and customer tours based on product and process requirements.
  • Assist in evaluating the feasibility of new steel grades and modifications to existing grades.
  • Coordinate both internal and external laboratory analyses of samples.
  • Help prepare reports and recommendations based on analytical results.
  • Collaborate with production staff to address production-related challenges.
  • Participate in continuous improvement and problem-solving teams.
  • Maintain databases for assessing product capability, specifications, supplier approvals, and deviations.
  • Conduct annual calibration of laboratory analysis equipment.
  • Adhere to Environmental, Quality, and Safety Management System protocols and requirements.
  • Meet essential job requirements with or without reasonable accommodation, as outlined in the job description.
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