Business Development Representative: Sales Excellence
6 days ago
Mid Hudson Subaru is a family-owned and operated dealership with a brand new state-of-the-art facility. We are seeking a dedicated Business Development Representative to help grow our sales and service departments, providing exceptional customer experiences.
This is an exciting opportunity for energetic individuals to start their career in retail automotive and gain experience in the entire dealership process. As a Business Development Representative, you will be the key link between customers and their future vehicles. You will assist customers with questions regarding the company, perspective vehicles, and their ability to purchase, while also learning about the latest vehicles and technologies on the market.
We have an in-house training team dedicated to your success, offering online and in-store training programs with our manufacturers. This role offers excellent growth opportunities and a competitive compensation plan, including:
- Medical, dental, and vision insurance
- 401K plan with company match
- Competitive wages
- Paid time off and vacation
- Growth opportunities
- Paid training
- Employee vehicle purchase plans
- Vendor discounts
Responsibilities:
- Answer customer calls and establish follow-ups for sales appointments
- Respond promptly to internet, phone, and live chat inquiries using email, phone, and live chat scripts and templates
- Provide initial product information and direct customers to relevant dealership resources
- Present initial financing options based on customer needs
- Follow up with leads that are not ready to make an appointment or no-show
- Participate in team and process development sessions, maintaining positive relationships with teammates, sales teams, and dealership management
- Utilize CRM tracking system daily
Qualifications:
- Previous role with strong customer service experience
- Team player attitude
- Prompt and courteous
- Enthusiastic personality
- Strong computer skills
Salary Range: $40,000 - $60,000 per year, depending on experience.
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