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Retail Sales Associate Part-Time Position
2 months ago
We are seeking a skilled Retail Sales Associate Part-Time to join our team at BJ's Wholesale Club. As a key member of our sales team, you will be responsible for providing exceptional customer service, executing acquisition 365, renewing, upgrading, cross-selling My BJs Perks, and handling merchandise returns, exchanges, and general customer service inquiries.
Key Responsibilities- Deliver service excellence through all points of contact.
- Resolve and de-escalate member concerns in a courteous and timely manner.
- Assist with BOPIC (Buy Online and Pick Up In Club) orders for members.
- Follow club policies and procedures to ensure a safe and positive environment for members and team members.
- Perform other duties as assigned, including working in other departments as needed.
- Prior front-line/customer service or previous sales experience preferred.
- Results-driven with proven success in goal achievement.
- Basic math skills preferred.
- Computer proficiency preferred.
Most of the time is spent frequently remaining in a stationary position on hard surfaces. There may be a need to occasionally position oneself to examine or scan merchandise, including bending, handling, pulling, reaching, and/or stooping. Occasionally requires lifting objects up to 30 pounds.