Customer-facing Sales and Service Specialist

4 days ago


Wappingers Falls, New York, United States Bridgestone Americas Full time
Job Overview

Bridgestone Retail Operations is a leading provider of tire and auto service sales, employing over 22,000 teammates in North America. As a Sales and Service Technician, you will play a crucial role in serving customers, assessing their needs, and recommending appropriate products and services.

Key Responsibilities
  • Provide exceptional customer service, addressing their inquiries and resolving any issues in a timely manner.
  • Assess customers' needs and recommend suitable products or services, ensuring their satisfaction and loyalty.
  • Perform basic vehicle maintenance tasks, including oil changes, tire rotations, and fluid checks.
  • Participate in store operations, such as opening and closing procedures, inventory management, and display maintenance.
Requirements
  • High School Diploma or equivalent.
  • Valid automobile driver's license.
  • Excellent customer service and communication skills.
  • Able to learn and perform basic vehicle maintenance tasks.
  • Ability to work in a fast-paced retail environment.
Benefits
  • Competitive pay and incentives.
  • On-the-job training and ASE certifications.
  • Tuition reimbursement program.
  • Flexible scheduling and paid time off.
  • 401(k) matching and on-demand pay program.


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