Customer Experience Ambassador

3 days ago


Sevierville, Tennessee, United States Dave & Buster Full time
Job Title: Winner's Circle Representative

We are seeking a friendly and enthusiastic Winner's Circle Representative to join our team at Dave & Buster's. As a key member of our Midway team, you will be responsible for delivering an exceptional Guest experience, ensuring that every visit is a positive and memorable one.

Key Responsibilities:
  • Provide timely and accurate service to Guests, managing wait times and communicating information as needed.
  • Assist Guests with all requests, answer questions, and make recommendations on items.
  • Provide game assistance, promptly notifying Support Technicians or Management as needed.
  • Ensure the cleanliness and organization of the Winner's Circle, restocking plush and shelves as necessary.
  • Assist other Team Members as needed, maintaining a favorable working relationship with all company Team Members.
Requirements:
  • Be at least 18 years of age.
  • Work days, nights, and/or weekends as required.
  • Work in a fast-paced environment with distracting conditions.
  • Lift and carry up to 30 pounds.
  • Move about the facility and stand for long periods of time.

We offer a competitive salary range of $7.25 to $10.75 per hour, as well as a comprehensive benefits package. If you are a team player with excellent communication skills and a passion for delivering exceptional Guest experiences, we encourage you to apply for this exciting opportunity.



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