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Customer Service Ambassador

2 months ago

Sevierville, Tennessee, United States Tangeroutletcanada Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales team, you will be responsible for providing exceptional customer service, resolving customer complaints, and promoting our products and services.

Key Responsibilities
  • Provide excellent customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Work collaboratively with colleagues to achieve sales targets and promote a positive shopping experience.
  • Process transactions accurately and efficiently, handling cash, credit card payments, and other forms of payment.
  • Maintain a thorough knowledge of our products and services, making recommendations to customers as needed.
  • Participate in visual merchandising and store displays to create an engaging and attractive shopping environment.
Requirements
  • High school diploma or equivalent required.
  • Previous customer service experience an asset.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing situations.
  • Availability to work a variety of shifts, including weekends and holidays.
What We Offer
  • A competitive hourly rate.
  • Opportunities for advancement and professional growth.
  • A dynamic and supportive work environment.
  • A comprehensive training program to ensure your success in the role.