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Customer Service Representative

2 months ago


Sevierville, Tennessee, United States Chick-fil-A Full time

Job Summary: As a Front of House Team Member at Chick-fil-A, you will play a vital role in delivering exceptional customer experiences. Your primary responsibilities will include:

Main Responsibilities:

  • Deliver portions that meet all weight and presentation expectations, ensuring a high level of quality and attention to detail.
  • Protect the customer experience by maintaining top-level packaging, food presentation, and quality standards.
  • Effectively handle all customer issues and contribute to customer recovery efforts, providing a positive and empathetic response.

Key Qualities:

  • Excellent communication and interpersonal skills to interact with customers and team members.
  • Able to work in a fast-paced environment and adapt to changing situations.
  • Strong attention to detail and ability to maintain high standards of quality and presentation.

About Chick-fil-A: As a customer-centric organization, we prioritize delivering exceptional experiences to our guests. Our team members are the face of our brand, and we rely on their enthusiasm, energy, and commitment to excellence to make a lasting impression.