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Customer Service Ambassador

2 months ago

Sevierville, Tennessee, United States Tangeroutletcanada Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales team, you will be responsible for providing exceptional customer service, building strong relationships with our customers, and driving sales growth.

Key Responsibilities
  • Provide outstanding customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Build strong relationships with customers, understanding their needs and preferences to deliver personalized service.
  • Drive sales growth by promoting products and services, and making recommendations to customers.
  • Work collaboratively with the sales team to achieve sales targets and meet customer needs.
  • Stay up-to-date with product knowledge and company information to provide accurate and informed responses to customer inquiries.
Requirements
  • High school diploma or equivalent required.
  • 1-2 years of customer service experience in a retail or sales environment.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and meet sales targets.
  • Basic math skills and accuracy with handling cash and operating a point-of-sale system.
What We Offer
  • A competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.
  • A comprehensive training program to ensure your success in the role.