Team Supervisor

1 week ago


Moreno Valley, California, United States El Pollo Loco Full time

Overview:

Are you ready to take the next step in your career by leading a dedicated team? This is your chance to harness your leadership abilities and help manage a thriving business. We are looking for someone with enthusiasm, energy, and exceptional customer service skills to join our team. With our comprehensive training program and supportive mentors, you will be well-equipped to excel in this role.

Benefits:

We provide our eligible employees with a range of benefits, including:

  • Medical, Dental, and Vision Insurance
  • 401(K) Plan with matching contributions and immediate vesting
  • Flexible Spending Accounts
  • Basic Life Insurance and Long-Term Disability coverage
  • Tuition Reimbursement Program (for General Manager and Assistant Manager roles)
  • Meal Discounts

Position Summary:

  • Supervise Crew members in the absence of higher management, providing guidance, recognition, and setting priorities during shifts.
  • Train Crew members on company policies and procedures, ensuring adherence to food safety, security, quality, and cleanliness standards.
  • Responsible for opening and/or closing the restaurant.
  • Create and maintain exceptional guest experiences.
  • Contribute to achieving financial goals related to costs and profits.

Qualifications:

  • Experience: Must be certified in all relevant positions or possess at least one year of supervisory experience in a restaurant setting.
  • Education: High school diploma or equivalent (GED) preferred. Must pass the Food Safety Audit class upon hire.
  • Communication: Strong written and verbal communication skills in English (additional languages are a plus).
  • Skills: Basic math and computer proficiency, along with strong customer service abilities.
  • Food Safety Certification: Must possess a Serve Safe Certificate at the time of hire or obtain one where applicable.

Job Details:

  • Work Hours: Full-Time hours, with potential for overtime.
  • Career Growth: We prioritize internal promotions, allowing you to advance from Shift Leader to roles such as Assistant Manager, General Manager, Area Leader, and beyond.
  • Uniform: Company-provided shirt, with black slacks and non-slip shoes required.

Company Culture:

With over 35 years in the industry, El Pollo Loco has established itself as a leader in serving the finest citrus-marinated fire-grilled chicken. Since opening our first restaurant in Los Angeles in 1980, we have expanded to over 450 locations and continue to grow. Our commitment to quality extends to our people, making us a truly remarkable place to work.

Compensation:

The pay range for this position is between $21.25 and $23.25 per hour, exclusive of benefits or bonuses that may be available based on eligibility criteria. Individual compensation may vary based on experience, education, and other factors.


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