Appointment Scheduler

1 week ago


Spokane, Washington, United States Shriners Children's Full time

pbJob Overview:/b/ppShriners Children's is a family that respects, supports, and values each other. We are engaged in providing excellence in patient care, embracing multi-disciplinary education, and research with global impact. We foster a learning environment that values evidenced based practice, experience, innovation, and critical thinking. Our compassion, integrity, accountability, and resilience defines us as leaders in pediatric specialty care for our children and their families./ppbResponsibilities:/b/pulliCoordinates day-to-day clinic operations, ensuring seamless patient flow and efficient use of resources./liliSchedules or re-schedules clinic appointments in SHCIS accurately and timely, ensuring patients are registered and prepared for their visits./liliEnsures outpatients scheduled for visits are registered in SHCIS and that labels, itinerary, and ID sheet are placed in front of chart./liliSends written notifications of regularly scheduled appointments to patients, families, and Temples./liliGives verbal notification of add-ons and unscheduled appointments to nursing staff upon patient's arrival to clinic./liliTypes clinic schedules without error and/or retrieves and distributes computer copies by 4:00 pm one day prior to clinic./liliOrients all new patients and families to OPD and explain HIPAA/clinic forms prior to completion of initial appointment./liliMaintains a clean and orderly working environment, ensuring clinic reception and copy area are neat and tidy at all times./liliAnswers telephone calls within 3-4 rings and refers identified problems to appropriate staff member./liliAttends 100% of all mandatory in-services, including annual CPR training, and 75% of all non-mandatory hospital in-services./liliAttends 80% of monthly staff meetings and reviews and initials minutes./liliCompletes self-evaluation prior to scheduled conference with Director./li/ulpbQualifications:/b/pulliEducation: High School Diploma/GED General Studies Required./liliExperience: 1 Year Scheduling, registration and insurance verification preferred./liliMicrosoft Office Applications required./liliOrganizational skills required./liliCommunication Skills required./liliCertification and Licensures: Basic Life Support (BLS) Required (must obtain within 30 days of hire)./li/ul



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