Appointment Coordinator

2 weeks ago


Spokane, Washington, United States Shriners Children's Full time
Job Overview

Shriners Children's is a leading pediatric specialty care provider seeking a highly organized and detail-oriented Appointment Coordinator to join our team in Spokane. As an Appointment Coordinator, you will play a critical role in maintaining the master schedule of patient appointments for outpatient clinic visits.

Responsibilities
  • Coordinate day-to-day clinic operations, ensuring accurate and timely scheduling of appointments.
  • Register patients in SHCIS and prepare labels, itinerary, and ID sheets for each visit.
  • Send written notifications of scheduled appointments to patients, families, and Temples.
  • Provide verbal notification of add-ons and unscheduled appointments to nursing staff upon patient arrival.
  • Prepare and distribute clinic schedules without error, retrieving and distributing computer copies by 4:00 pm one day prior to clinic.
  • Orient new patients and families to OPD, explaining HIPAA/clinic forms prior to completion of initial appointment.
Requirements
  • High School Diploma/GED in General Studies.
  • 1 year of experience in scheduling, registration, and insurance verification.
  • 1 year of experience with Microsoft Office Applications.
  • 1 year of experience in organizational and communication skills.
  • Basic Life Support (BLS) certification required within 30 days of hire.
Benefits
  • Competitive salary and benefit package.
  • Continuing education and professional development opportunities.
  • Medical, dental, vision, paid leave, retirement savings, tuition reimbursement, short-term and long-term disability, life insurance, flexible spending accounts, health spending accounts, voluntary benefits, and employee assistance program.


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