Operations Coordinator
4 weeks ago
Job Summary
As an Operations Specialist at WM, you will provide clerical and administrative support to departmental managers, assisting in coordinating all aspects of daily operations, including recording and reporting data.
Key Responsibilities
- Assist in troubleshooting and resolving safety, service, and operational issues.
- Create, distribute, and close-out customer tickets on a daily basis.
- Maintain and distribute department-related information on a daily basis.
- Communicate with other supervisors and managers about operations and/or dispatch issues.
- Complete and maintain various reports as directed by the department manager.
- Use software tools to manage tasks, such as procurement, time and attendance, safety incidents, and contract labor.
- Assist with data collection and reporting required for incentive pay programs.
- Assist with the processing of payments and other financial tasks as necessary.
- Assist in the implementation of operational projects as needed.
- Communicate with customers about service issues as needed.
- Communicate with employees about scheduling and work assignments as needed.
- May enter and maintain Service Machine SMART data on a daily basis.
Qualifications
The requirements listed below are representative of the qualifications necessary to perform the job.
A. Education/Experience
- Education: High school diploma or G.E.D. (accredited)
- Experience: No prior work experience required.
B. Certificates, Licenses, Registrations or Other Requirements
- None required.
C. Other Knowledge, Skills or Abilities Required
- None required.
Work Environment
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.
- Required to use motor coordination with finger dexterity (such as keyboarding, machine operation, etc) most of the work day;
- Required to exert physical effort in handling objects less than __ pounds rarely;
- Required to be exposed to physical occupational risks (such as cuts, burns, exposure to toxic chemicals, etc) rarely;
- Required to be exposed to physical environment which involves dirt, odors, noise, weather extremes or similar elements occasionally;
Normal setting for this job is: office setting and/or landfill.
Benefits
At WM, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short Term Disability. As well as a Stock Purchase Plan, Company match on 401K, and more Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site.
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