Customer Service Representative

4 hours ago


Beaverton, Oregon, United States Natural Grocers Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our Good4U Crew as a Cashier and Customer Service Representative. As a key member of our team, you will play a critical role in providing exceptional customer service, promoting our unique products, and supporting our mission to empower people to experience health and wellbeing.

Responsibilities
  • Provide world-class customer service, ensuring a positive shopping experience for our customers
  • Operate a cash register, handle customer transactions, and maintain a clean and organized checkout area
  • Support various departments, including stocking, receiving, and inventory management
  • Participate in company initiatives, such as promoting special events and programs
  • Gain product knowledge and provide recommendations to customers
Requirements
  • Strong communication and interpersonal skills, with the ability to work effectively with customers and team members
  • Previous retail experience, preferably in a customer-facing role
  • Cashiering skills and ability to handle money accurately
  • Ability to pass food safety training courses and certifications
  • Attention to detail, with the ability to manage multiple tasks and priorities
What We Offer

As a member of our Good4U Crew, you will enjoy a range of benefits, including:

  • Birthday Bonus Pay
  • Vitamin Bucks (up to $2,080 earned as store credit annually)
  • Holiday Pay for 5 Holidays – Stores Closed
  • Paid Time Off (sick days and vacation) that Increases with Tenure
  • Paid Nutrition Education
  • Good4U Crew Member Discount
  • {N}power Program (customer appreciation and rewards program)
  • Regular, Scheduled Pay Increases
  • Advancement Opportunities and Career Development
  • Health and Wellness Program
  • Employee Assistance Program (EAP)
  • Employee Referral Program
Physical Demands

This role requires the ability to:

  • Constantly lift or carry up to 10 lbs.
  • Frequently lift or carry 11-20 lbs.
  • Occasionally lift or carry 21-50 lbs. with a team lift
  • Frequently push or pull up to 15 lbs.
  • Occasionally push or pull lbs.
Work Environment

This is an in-person role, working in a fast-paced retail environment with a focus on customer service and teamwork.



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