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Customer Service Representative

2 months ago

Beaverton, Oregon, United States Cambia Health Solutions Full time

About the Role:

Cambia Health Solutions is seeking a highly skilled Customer Service Professional to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, resolving their inquiries and concerns in a timely and professional manner.

Key Responsibilities:

  • Respond to customer inquiries via phone, email, and chat in a professional and courteous manner
  • Resolve customer complaints and concerns in a timely and effective manner
  • Provide product and service information to customers
  • Collaborate with internal teams to resolve customer issues
  • Meet or exceed customer satisfaction targets

Requirements:

  • High school diploma or equivalent required
  • 1-2 years of customer service experience
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment
  • Strong product knowledge and technical skills

What We Offer:

  • Competitive salary range: $21.25/hour
  • Opportunities for career growth and professional development
  • Flexible work arrangements, including remote work options
  • A dynamic and supportive work environment