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Patient Experience Coordinator

2 months ago


Rapid City, South Dakota, United States TN Specialty Dental Services, PLLC Full time

Patient Experience Specialist

**About the Role**

We are seeking a highly skilled Patient Experience Specialist to join our team at TN Specialty Dental Services, PLLC. As a key member of our front office team, you will be responsible for providing exceptional patient care and ensuring a positive experience for our patients and their families.

**Key Responsibilities**

* Greet and assist patients with a smile, making them feel welcome and at ease
* Manage appointment scheduling and patient check-ins/outs with accuracy and efficiency
* Handle phone calls and text messages with professionalism and a positive attitude
* Support our team's daily success with enthusiasm and energy

**Why You'll Love This Role**

* No prior dental experience needed - we provide comprehensive training
* Each day is unique and filled with high energy
* Be part of a supportive and friendly team

**Requirements**

* Excellent communication skills, both in-person and online
* A friendly, welcoming demeanor with a strong desire to make patients feel at ease
* Problem-solving abilities and reliability
* Confidence and skill in multitasking
* A strong work ethic and personal integrity

**Salary**

$2304- $3040 per month