IT Support Specialist
2 weeks ago
IT Support Role Overview:
At Layers Logic IT Limited, we are seeking a highly skilled IT Support Technician to join our team. The successful candidate will be responsible for providing technical support to our clients across various hardware and software platforms.
Main Responsibilities:
- Offer on-site support for hardware issues, including PCs, laptops, and peripherals.
- Troubleshoot software problems and provide timely resolutions.
Key Tasks:
- Set up and configure new devices for optimal performance.
- Collaborate with the ADSL L2 team to ensure seamless device imaging and configuration.
Additional Responsibilities:
- Manage warranty repairs with Original Equipment Manufacturers (OEM) and oversee spare parts and loaner inventory.
- Provide remote software installations and on-site assistance for failed installations.
Requirements:
- Minimum 2 years of experience in IT support.
- Strong problem-solving skills and ability to work independently.
Compensation:
- $40 per hour.
- $130 for a half-day.
- $240 for a full day.
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