Director of Veterinary Training and Development

4 weeks ago


Gilbert, Arizona, United States Ethos Veterinary Health Full time
Job Title:
Director of Veterinary Training and Development

Status:
Full Time

Supervisor:
Hospital Director

Ethos Veterinary Health is a leading network of specialty and emergency hospitals across North America, providing compassionate care to nearly 2 million pets annually.

The hospital provides an opportunity to work with state-of-the-art technology, including CT, MRI, and ultrasound.

We offer a unique training program that offers many opportunities to learn and grow from Technician Assistant to Senior Veterinary Technicians, shift leads, supervisors, and managers. Ethos Veterinary Health has a commitment to health and wellness, not only for our patients, but also for our staff.

To help manage burnout and compassion fatigue, employees have access to an onsite social worker dedicated to their personal wellness.


Job Purpose:

The Director of Veterinary Training and Development is responsible for the training and development of all support staff members to include: Front Office (in coordination with the office manager), Technicians, Technician Assistants, Doctor's Assistants, Kennel Assistants, and Lab Techs in all departments.

This position will be based out of AVECCC but will help the other AVECCC sites with training and development programs, classroom training and implementation.

Collaborating with the Leadership Team to develop a robust training program that encompasses all necessary duties for: Kennel Assistant, Technician Assistant, Lab Technician, Doctor's Assistants, Front Office, and Technician (Levels Review and revise as necessary current training program)
Assign trainers/mentors with new trainees depending on position.
Communicate new hires and training progress to applicable teams.
Update staff on new techniques and bi-yearly training refreshers.
Partner with local technician schools to assist with developing a partnership with local technician schools.
Plan and implement training programs/pathways for employee growth
Develop multiple types of training methods to ensure employees can successfully complete trainings (ie: simulations, mentoring, on-the-job training, classroom trainings)
Participate in AVECCC academy development, host and organize lectures and trainings
Assess instructional effectiveness and determine the impact of training on employee skills and KPIs
Collect feedback from trainers and trainees after each training session
Collaborate with Leadership Team to review retention and make alterations to training program
Required to work flexible hours as needed to reinforce training and development, including evenings and weekends.
Facilitate continuing education training as requested by the Leadership Team.

Shadow new hires, trainers, and any other team members on the hospital floor for a minimum of 30 hours per week.

Acts as a support to the Leadership Team in the staff development process.
Help with shifts on the floor as needed to support patient care.
Any other duties as requested by leadership to facilitate growth and development
Experience in training of veterinary staff or employment for at least 1 year

Ethos Veterinary Health offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.



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