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Relief Customer Service Representative

2 months ago


Grand Forks, North Dakota, United States Aramark Uniform Services Full time

**Job Summary**

Aramark Uniform Services is seeking a highly motivated and customer-focused Relief Customer Service Representative to join our team. As a Relief Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, while also meeting and exceeding individual sales growth goals.

**Key Responsibilities:**

  • Safely operate a company vehicle to provide products and services to clients
  • Verify daily preventative maintenance of vehicle and maintain proper operator documentation
  • Manage daily route independently to ensure accurate and timely delivery of product
  • Loads/unloads product per company policies, procedures, and guidelines
  • Review invoices daily for complete and accurate information and make corrections as needed
  • Meet sales goals and promotes overall route growth to enhance profitability
  • Develop leads/prospects, calls on prospective customers to solicit business, prepare service agreements, and install new accounts
  • Assists the sales organization with the procurement of additional new business
  • Possess a strong understanding of services, policies, and pricing methods and can clearly communicate these to customers
  • Monitor customer feedback and handle customer issues in a prompt and courteous manner
  • Take responsibility for your personal safety and watch out for the safety of others

**Requirements:**

  • Must be a minimum of 21 years of age, have a valid driver's license, and excellent driving record
  • Customer service experience with a wide variety of consistent customer contact
  • Strong math and basic computer skills
  • Demonstrated experience selling services/products and generating new business preferred
  • Excellent customer service and verbal communication skills required
  • Ability to work independently, exercise sound judgment, and think quickly to identify/solve customer concerns

**Working Environment:**

Aramark Uniform Services is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive work environment that values diversity and promotes equal opportunities for all employees.