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Regional Operations Leader

2 months ago

Columbus, Ohio, United States Certified Oil Full time
Position Overview:

Are you a driven and dedicated professional with a passion for team leadership? Join Certified Oil as a Regional Operations Leader, where you will play a pivotal role in guiding a network of Store Managers to deliver outstanding customer experiences and operational excellence.

In this position, you will be responsible for overseeing all personnel within your designated area, ensuring that performance objectives align with company goals.


Key Responsibilities:
  • Develop and implement strategic plans for your region, ensuring optimal staffing levels and effective performance management of all team members.
  • Enhance team engagement and productivity across multiple locations, fostering an environment that encourages retention and professional growth.

Leadership Attributes:

Establish and maintain trust with store teams by setting clear, measurable objectives, holding yourself and others accountable, and maintaining open lines of communication.


  • Build a robust leadership team by recruiting and promoting store management candidates to meet future staffing needs, while ensuring current teams receive the necessary training, coaching, and feedback.
  • Conduct thorough analyses of financial reports, including P&L statements and gap analyses, while monitoring sales, expenses, labor costs, and inventory management. Use this data to coach Store Managers towards improved profitability.
  • Perform regular store visits to ensure compliance with company standards regarding store conditions, promotions, operational procedures, and financial controls.
  • Ensure high levels of customer satisfaction and product quality while managing safety and security within your territory.
  • Focus on food service operations, driving sales, and maintaining food safety standards.
  • Execute additional duties as assigned by the Regional Manager.
  • Ability to perform essential functions of the role with or without reasonable accommodations.

Working Relationships:

Collaborate with store team members, regional management, and various departments including Human Resources, Marketing, and Risk Management.


Qualifications:
Education:

High School diploma or GED required; a college degree in business or a related field is preferred.

Experience:

A minimum of 10 years in retail, with 1-3 years in multi-unit management or restaurant general management preferred.

Licenses/Certifications:

ServSafe Certification is required; candidates must ensure compliance with food safety standards.

Soft Skills:

Strong team-building and leadership skills, excellent communication abilities, and proficiency in Microsoft Office applications are essential. Candidates should be able to multitask and effectively manage various challenges.

Travel Requirements:

This role requires significant travel across locations.

Work Schedule:

Typically Monday to Friday, with a commitment of 40-50 hours per week, depending on business needs.

Physical Requirements:

Ability to lift and move items up to 40 pounds and stand or walk for extended periods.