Customer Service Representative
1 week ago
We are seeking a highly motivated and enthusiastic individual to join our team as a Customer Service Representative at SIRWIN Enterprises Inc. This role is ideal for someone who is passionate about delivering exceptional customer experiences and working in a fast-paced environment.
Key Responsibilities:
- Engage with customers in a friendly and energetic manner, ensuring a positive experience.
- Anticipate and meet the needs of guests with a sense of urgency, providing prompt and efficient service.
- Respond to customer inquiries regarding menu items, providing accurate and helpful information.
- Ring up orders in a timely and efficient manner, ensuring a seamless experience for guests.
- Manage cash handling responsibilities, maintaining a balanced cash drawer at the end of each shift.
- Upsell and recommend items to guests, increasing sales and enhancing the customer experience.
- Maintain a clean and organized store environment, adhering to company standards.
- Work effectively in pressure situations, remaining calm and composed under stress.
- Maintain a professional demeanor, adhering to company standards for personal hygiene and appearance.
- Adhere to health department codes regarding food sanitation and handling, ensuring a safe and healthy environment for customers.
- Perform other duties as assigned by management, contributing to the success of the team.
Requirements:
- Food Handler's Card for the current county (San Bernardino).
- Able to reach, bend, stoop, and frequently lift up to 40 pounds.
- High school diploma preferred.
- Recent food handling experience is a plus.
- Available and reliable to cover shifts when required.
- Strong communication skills, with the ability to speak, read, and write effectively.
- Customer service-oriented attitude, with a focus on delivering exceptional experiences.
- Ability to multitask, performing various duties including prepping, making, and serving food.
- Positive approach when interacting with supervisors, peers, and customers.
- Open availability preferred.
Job Type: Full-time, Part-time
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