Insurance Account Manager
4 weeks ago
As a Full-Time Account Manager at Brittany Ross Insurance Agency- Farmers in Fresno, California, you will play a vital role in managing and growing our customer base. Your excellent customer service skills and positive attitude will be essential in maintaining strong business relationships and ensuring customer satisfaction.
Responsibilities
Process customer policy change requests, secure all Trailing Documents from customers, and handle all incoming claim calls from customers and follow-up.
Complete Evidence of Insurance requests, immediately greet all customers, and take premium payments from customers.
Return all phone messages promptly and provide exceptional customer service and support.
Be outstanding at relationship building and possess a genuine willingness to learn, be intuitive and resourceful, and be coachable.
Requirements
Possess an upbeat, positive, and enthusiastic attitude, be a great self-starter with a sense of urgency, and have excellent Communication/interpersonal skills.
Must have the ability to multi-task, professional phone etiquette, and follow through and exceed current and prospective client expectations.
Excellent Spelling and Grammar skills, great Customer Service Skills, and work well with other employees and be a team player with a positive attitude.
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Insurance Account Manager
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Personal Lines Insurance Account Manager
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Personal Lines Insurance Account Manager
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Insurance Placement Specialist
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