Sales Associate
3 days ago
As a Sales Associate at Orangetheory Fitness, you will play a vital role in delivering exceptional customer service and driving sales growth. Your primary responsibility will be to create a welcoming atmosphere, ensuring members and guests feel valued and supported throughout their fitness journey. You will be responsible for meeting and exceeding key performance indicators, including membership sales, retail and concession sales, and maintaining premium customer service levels.
Our Benefits
- FREE Premier Orangetheory Fitness membership for you + someone else in your household
- Bi-weekly commission incentives based on sales performance, monthly bonus opportunities
- Health & Wellbeing insurance
- 401k Retirement upon eligibility
- Paid Time Off + Holidays
- Growth Opportunities
- Collaborative, positive company culture
Job Responsibilities
- Establish and maintain an effective referral program to bolster membership growth
- Conduct telephone inquiries, follow up calls and customer care initiatives
- Warmly greet members and guests to foster a positive, welcoming atmosphere
- Adhere to the studio cleaning checklist diligently throughout shifts, ensuring a pristine environment
- Process cash and credit card transactions accurately and responsibly
- Generate new leads through member referrals, community outreach and social media efforts
- Convert leads into members through effective communication and timely outreach via cold calls and emails
Job Requirements
- Excellent customer service skills - Previous sales experience, with strong sales skills (experience working in a sales quota bearing structure highly preferred)
- Solid verbal and written communication skills required
- MS Office basic programs (word, excel), Internet, Basic computer program software use
- High school diploma or equivalent required. Experience in retail or direct sales management/lead generation systems.
*Specific job duties and selection requirements vary between Orangetheory Fitness studio locations. The studio's hiring manager can provide more details if you are selected to proceed with the interview process*
Equal Employment Opportunity
Austin Fitness Group is an equal opportunity employer. Austin Fitness Group is committed to providing equal employment opportunities to all individuals regardless of race, color, religion, sex, national origin, age, or any other characteristic protected by federal, state and/or local laws. We adhere to a strict policy of non-discrimination in all aspects of employment. This Equal Employment Opportunity Policy applies to all employees and applicants for employment. Austin Fitness Group is dedicated to upholding the principles of equal employment opportunity and fostering a workplace that promotes fairness, equity, and respect for all individuals.
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