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Guest Services Coordinator

2 months ago

Rochester, New York, United States Helio Health Full time
{"h1": "Guest Services Specialist Role at Helio Health", "p": "At Helio Health, we are committed to providing exceptional care and support to our patients. As a Guest Services Specialist, you will play a vital role in ensuring the smooth operation of our inpatient program.

Responsibilities:

* Assist with patient admission and orientation
* Manage ongoing patient needs and resolve issues in a timely and efficient manner
* Maintain the facility in a clean and safe environment
* Collaborate with staff to ensure seamless program operations

Requirements:

* High school graduate or equivalent
* Bilingual candidates preferred
* Basic knowledge of biopsychosocial process of addiction/recovery and self-help group process
* Excellent communication and interpersonal skills
* Ability to work effectively in a fast-paced environment

Benefits:

* Comprehensive health insurance
* Paid vacation and sick leave
* 401(k) plan with company match
* Employee assistance program

Helio Health is an equal opportunity employer and welcomes applications from diverse candidates.

Salary and hourly compensation ranges are provided in accordance with NYS law and are based on candidate's education level and experience relevant to the position.

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